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Frequently Asked Questions Frequently Asked Questions

  1. Who will install the fireplace mantel?
  2. How is the fireplace mantel installed?
  3. Is there a finish required?
  4. Are there any costs other than the mantel?
  5. What are the mantels made of?
  6. Are there different colors?
  7. Do you do custom work?
  8. What if my firebox opening does not fit my setting?
  9. How fast can I get my mantel?
  10. How is the fireplace mantel delivered?

  1. Who will install the fireplace mantel?
    Most mantels can be installed with minimal effort by an average handy homeowner,or you can hire a local contractor, if you prefer.

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  2. How is the fireplace mantel installed?
    Detailed instructions are provided at time of purchase. Mantels arrive in separate pieces and are anchored to the wall and attached with an industrial adhesive, like "Liquid Nails".

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  3. Is there a finish required?
    No. The Cast Stone finish does not require any sealer, and the Polished products are sealed before leaving the factory.

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  4. Are there any costs other than the mantel?
    Yes, there is a shipping and handling charge of approximately $250.00

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  5. What are the mantels made of?
    Each mantel is made of real crushed stone and silica. This is a labor intensive process, but it's worth it as the finished mantel is so similar to cut stone it's hard to tell the difference, and the weight is a fraction of cut stone. Cast Stone is a noncombustible product and can be used directly next to the firebox opening. This eliminates the need and cost of other interior surrounds that are required with a wood or plaster mantel.

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  6. Are there different colors?
    We carry six colors, Natural, Limestone, Buff and Taupe, in a Cast finish, and Chocolate and Sahara Veined, in a Polished (Honed) finish. Some models are also available in paintable white plaster. Browse each collection to see which mantels are available in which finish.

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  7. Do you do custom work?
    YES!! If you are unable to find a style you are looking for in our product line, we will be happy to give you a quote from your inspirations.

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  8. What if my firebox opening does not fit my setting?
    If the fireplace mantel you desire does not appear to fit our specifications, call us. Often we are able to alter the mantel in such a manner that we retain the integrity of the design while fitting your individual needs. We can also adapt overmantels to go with any of our designs.

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  9. How fast can I get my mantel?
    The Gemstone Collection can by shipped in 1 to 2 business day. Them Archway collection ships in 3 to 5 business day, and one to two weeks for the Castle Collection. Please contact us regarding rush orders, and we will do our best to accomodate you.

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  10. How is the fireplace mantel delivered?
    Our products are shipped by a white glove carrier to anywhere in the continental United States and Canada. If you are not ready for shipment from our factory at the date specified on your invoice, we can hold your order up to four weeks, provided the order is paid in full.

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